Frequently Asked Questions

We recommend a stable internet connection of at least 25 Mbps for smooth 4K Ultra HD streaming. For standard HD streaming, 10 Mbps is sufficient.

Yes! Our Monthly plan allows 2 simultaneous streams, Yearly allows 4, and the 2-Year plan allows up to 6 devices streaming at the exact same time.

No, the TV box is optional. You can use our app on most Smart TVs, smartphones, tablets, and computers. However, the TV box provides the most optimized and fluid experience.

You receive 7 days of full access to our premium tier. You will not be charged if you cancel before the trial period ends.

We offer a 14-day money-back guarantee on all our plans. If you are not satisfied with the service within your first 14 days, contact support for a full refund.

Orders are processed within 24 hours. Express shipping is included free with the Bundle plan, which typically arrives within 2-3 business days globally.

Absolutely. We use military-grade AES-256 encryption to protect your data and streaming activity. We maintain a strict no-logs policy regarding your viewing history.

We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and select cryptocurrencies for maximum privacy.